In spite of the fact that I came in as a AAA tow, with no appointment, my check-in was quick and courteous. I was offered a prompt and friendly ride home. When I masked in the vehicle, the driver did too. (I am vaccinated, but will mask in small spaces.) I felt as though staff listened to my description of what happened to my car, without dismissing what I said for want of expertise on my part, which I really appreciate. I realize that after the pandemic, everybody is backed up, so having to wait a little over a week for an estimate was no surprise; I was impressed that the mechanic called me on Thursday, early in the day, as promised. I was even more impressed that the car was ready the next day. (It needed a fuel pump, which was what I had expected.) I was a little startled by the estimate, but I have not kept up to date with auto repair prices, and what I paid was no more than what I was told. I expect to use Leon's again.
I always have a good experience when I come to Leon’s . They are punctual, professional, courteous and always take time to explain what they’ve done with my car. It’s just a really well run establishment. I actually look forward to coming here.
Always great service and thoughtful and complete evaluations and suggestions!
The short: Clean shop, friendly knowledgeable staff and fast service. The long: Aside from a small mix up regarding service delivery, which nearly left me stranded at work, everything was great. Cost is a bit higher than other shops but being a local, family run business and seeing the service they provide, I am more than happy to pay a bit more and get more out of it.
Thank you Casey for noticing our housekeeping. We work on it constantly
Thank you Juaquina, We hope to see you again!
Best service I have ever had anywhere. Thanks Carrie, Paul and all the rest of the team there.
Nanette, I often say it's our people that I'm most proud.